Some American Express Card Members are enrolled in a program that allows them to shop with Ebates to earn Membership Rewards points on every purchase. If you’re in this program, you’ll still see Cash Back mentioned in many places on Ebates. However, the Cash Back you earn will be converted into points, and your points will be transferred to your Membership Rewards account.
Frequently Asked Questions
How do I link my Membership Rewards® program account to an Ebates account?
First, become a new Ebates member and then sign in when prompted, using your Amex online account credentials. Once you’re authenticated as a Card Member enrolled in the Membership Rewards program, your new Ebates account will be linked to your Membership Rewards program account.
How can I earn Membership Rewards points on Ebates?
Once you’ve become a new member and linked your Membership Rewards program account, you:
- Shop: Start shopping with Ebates. Find the store you want to shop on Ebates and click the “Shop Now” link.
- Validate: When you click on a “Shop Now” link, you’ll see a confirmation letting you know you’re ready to shop at that store.
- Purchase: Place your order as you normally would.
1% Cash Back is equal to 1 additional point for every $1 spent through Ebates. Once the store lets Ebates know you’ve made a purchase, Ebates will add the Membership Rewards points you earned (that are additional to the points earned normally on the Card) to your Ebates account. Afterwards, Ebates will send you an email confirmation which, depending on the store, can take a few hours to several days. Ebates will transfer the points in your Ebates account to your Membership Rewards program account in accordance with Ebates’ current payment schedule.
What’s unique about this new program?
Ebates customers who have a Membership Rewards-enrolled American Express Card and who become a new Ebates member can now choose to earn Membership Rewards points in that new Ebates account instead of Cash Back. That new Ebates account would then only be eligible to earn points. All Membership Rewards program Terms and Conditions apply to Membership Rewards points currently in your Ebates account. Visit www.membershiprewards.com/terms for more information. Participating partners and available rewards are subject to change without notice. The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.
How often are points transferred to my Membership Rewards program account?
Ebates typically transfers accrued points from your Ebates account to your Membership Rewards program account in accordance with the current Ebates payment schedule. Ebates reserves the right to modify the payment schedule at any time. To see the current points balance in your Ebates account, go to your Ebates account page.
Is there a minimum point balance needed in my Ebates account in order for points to be transferred to my Membership Rewards program account?
Yes, the minimum point balance amount is 500 points.
How do I know if my American Express Card is eligible to participate?
To participate, you must have an American Express Card enrolled in the U.S. Membership Rewards program that must not be cancelled or past due. View eligible Cards. Corporate Cards or accounts are not eligible to participate.
How can I check the Membership Rewards point balance in my Ebates account?
You can view the current Membership Rewards points balance in your Ebates account by going to your Ebates account page.
When will the points transferred by Ebates appear in my linked Membership Rewards program account?
Transferred points will appear in your Membership Rewards program account within 8 to 12 weeks after receipt by American Express of the points information from Ebates.
Why have points transferred from my Ebates account not been added to my Membership Rewards program account?
There may be a number of different factors that affect the addition of points to your account. This includes, but not limited to, transaction ineligibility for promotions, inactive Membership Rewards accounts, delay in processing, and other factors. If American Express does not receive the points information from Ebates, you will not receive the transferred points. Please note that you will not receive the transferred points if any of your Membership Rewards-enrolled Card account(s) is canceled or past due at the time of point fulfillment. All Membership Rewards program Terms and Conditions, including those about forfeiting points, apply to Membership Rewards points currently in your Ebates account. Visit www.membershiprewards.com/terms for more information.
Who do I contact for questions about my Ebates account or my Membership Rewards program account?
For questions about your Ebates account, please contact Ebates. For all general Membership Rewards program questions, please contact American Express.