All reservations booked with Rakuten Hotels are available for review online. After booking a reservation, you will also receive a confirmation email from Rakuten Hotels.
To review your reservation details to verify that your travel details are correct:
- Sign In to your Rakuten.com account
- Browse to “My Account” or directly to Rakuten Hotels
- Browse to “My Reservations”
- All upcoming, completed and cancelled reservations will be presented for review
- Choose the reservation you wish to view
- To print or email your booking, look for the print or email links within your itinerary and follow the instructions
If you don't see your booking in My Reservations, contact Rakuten Hotels Customer Support at 1.800.390.8931.