To redeem an In-Store Cash Back offer, you must link it to the card you’ve added to your Rakuten account. To do that, visit In-Store Cash Back Offers, find the offers you like, and link them to the card.
Offers must be linked to your card before you make your purchase, and they must be valid (not expired) when you make your purchase. To see which offers you’ve linked to your card, and to ensure they have not expired, follow these steps:
- Sign in to your Rakuten account
- Visit In-Store Cash Back
- Click on “Linked Offers”
How to go shopping
You can go shopping two ways:
- Use your mobile device. Use our mobile site or the Rakuten App to find your offer and link it to your card, even while you’re shopping in the store. There’s no waiting: offers you select will link to your card in real time. Each linked offer is redeemable for a single purchase only, but if you want to make a second purchase, you can use your mobile device while in the store to link to the offer again.
- Use your computer. Find an offer on Rakuten.com, link it to your card and use that card to go shopping. (If you elect not to use a mobile device, please note that In-Store Cash Back offers are good for only a single purchase at a time.)
Regardless of whether you use your mobile device or computer to link your offer, simply shop as you normally would. You don’t need to present anything to the salesperson.
Receiving your In-Store Cash Back
After you’ve made your purchase, Rakuten will be notified by the store and will send you a confirmation email that Cash Back has been added to your account. This process can take anywhere from a couple of hours to a few days.