Rakuten works by earning commissions from stores for sending you their way, and then sharing those commissions with you as Cash Back. The use of competing extensions disrupts our ability to track your shopping trips from Rakuten to the stores. If we can’t tell that you started shopping from Rakuten, then you won’t earn Cash Back. To make sure you get your Cash Back, please disable or uninstall any competing extensions.
Got ideas for how to improve the Cash Back Button? Send us your feedback and questions!