Tracking Your Cash Back

My Account has several features to help you track your Cash Back.

My Shopping Trips

Creating a Rakuten Shopping Trip qualifies your transaction for Cash Back offers. Shopping trips also allow us to track your Cash Back. When Cash Back has been added to your account, you will see a check mark in the Cash Back column on the Shopping Trips page.

Shopping Trips are separated by month. To view your Shopping Trips within the last 3 months, you can change the month on the dropdown menu in the upper right hand corner.

View My Shopping Trips 

Learn More About Shopping Trips 

My Cash Back Balance

Your Cash Back Balance is updated every time you earn Cash Back. It includes all recently added Cash Back from online orders, credit card purchases, In-Store Cash Back and other qualified offers.

When your payment is prepared, your Cash Back Balance will be cleared and moved over to your Big Fat Check History. This happens every three months, in accordance with our payment schedule.

There is a 45-day window between the end of the payment period and when payments are delivered. Any Cash Back that is earned after a Cash Back posting period has ended will be added to your next eligible Big Fat Check.

View My Cash Back Balance 

Missing Cash Back 

My Big Fat Check History

You can see all of the Cash Back you have been paid in your Big Fat Check History.

Your most recent Big Fat Check and transactions are displayed. To view all previous Big Fat Checks, change the date on the dropdown menu in the upper right hand corner.

Learn More About Payments 

Track My Payment 

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