How to use it
When you shop online, you can activate Cash Back by clicking on the drop-down notification that appears when shopping directly on a store’s site. You can also activate Cash Back through the Cash Back Button icon that appears on your browser bar. In both cases, you will be notified that Cash Back has been activated.
You can click on the Cash Back Button to search for deals on the site you’re visiting, or to get a snapshot of your account, including how much Cash Back you’ve earned to date.
“Cash Back Activated” confirmations
When you activate the Cash Back Button, you will receive a confirmation that a Rakuten Shopping Trip has been started. If you don’t receive that confirmation, that means we weren’t able to offer Cash Back.
While the overwhelming majority of our merchants do participate in the Cash Back Button program, a select few may not. If that’s the case, we recommend that you visit Rakuten.com and click through to their site to start a Rakuten Shopping Trip.
It’s critical to click the Cash Back Button every time you make a purchase. If you click the Cash Back Button and make a purchase, then surf elsewhere on the Web and return to that store to make a second purchase, your second purchase will not earn Cash Back unless you click on the Cash Back Button and start another Rakuten Shopping Trip first. This is because the merchant needs us to prove to them that we sent you to their store.